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Support Services Specialist

Department of the Air Force - Agency Wide | Mechanicsburg, PA

Posted Date 12/20/2024
Description Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is plans, manages, coordinates and executes multiple support activities involving facilities, family housing, telecommunications, vehicles, procurement, supply and equipment, property disposal, reports of survey, applicant transportation and support agreements programs.
  • Coordinates with the U.S. Army Corps of Engineers (USACE) and HQ Air Force Recruiting Service (AFRS)/RSXL on the assignment, management, inspection, maintenance and termination of leased/government facilities. Collects and programs squadrons current/future requirements (relocating, grading, closing and/or expanding offices) in the USACE Rental Facilities Management Information Systems (RFMIS).
  • Manages squadron telecommunications requirements to include local/long distance land and cellular capabilities. Interprets policies, directives and objectives to assist end users in obtaining information on telephone services to meet current and future needs.
  • Serves and the Squadron Government Motor Vehicle (GMV) Program Manager and Assistant Vehicle Control Officer (AVCO). Manages a fleet of vehicles valued at $.7M-$1.3M (an average of 29 vehicles per health professions recruiting squadron and 56 vehicles per enlisted accessions recruiting squadron).
  • Oversees supply support to the squadron, unit personnel, and geographically separated offices. Analyzes organizational/ unit mission and program changes to meet changing supply requirements.
  • Applicant Transportation and Support agreements. Coordinates with the Defense Travel Management Office, travel contractors and Surface Deployment and Distribution Commands (SDDS) Passenger Programs. Coordinates to ensure availability of approved land and air transportation for new accessions.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Support Services Administration Series, GS-0342. Please click here for more information.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience include identifying specific requirements for material, facilities and services and how to correlate those requirements with program plans to assure support is provided at the right time and place; ability to evaluate and apply applicant reference material to accomplish tasks and resolve complex problems; prepare correspondence, present briefings or conduct training to large audiences; applying knowledge of the management of leased facilities policies and procedures, space management and utilization practices, techniques, policies and instructions; reviewing existing contractual relationships for equipment/services and network requirements.

OR
EDUCATION: Successful completion of 2 years or a master's or equivalent graduate degree in a major field of study such as public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled in an accredited college or university. NOTE: You must submit a copy of your college transcripts.

Major study - public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
  • Knowledge of DoD, USAF, HQ AETC, HQ AFRS and Recruiting Squadron support service requirements sufficient to function as the primary employee for the establishment and implementation of support policies and procedures for a Recruiting Squadron consisting of an average of 47 geographically separated OL's per enlisted accessions recruiting squadron and 8 regional recruiting hubs and a satellite per health professions accessions recruiting squadron, with an equal amount of leased vehicles in addition to squadron headquarters' staff vehicle requirements.
  • Knowlege of real estate automated software programs such as Livelink and RFMIS and other related database tools. Knowledge of business, government, management and finance practices for facility management and leased real property (to include recruiter leased housing) policies and procedures. Knowledge of standard space management and utilization practices, techniques, policies, instructions and procedures. Ability to apply facility management policies, guidelines and procedures to review and verify documents, and resolve discrepancies.
  • Knowledge to effectively analyze, plan, organize and execute support for facilities, vehicles, furnishings and other assigned programs. Ability to negotiate effectively with management and implement plans where requirements involve changes in established procedures or may be in conflict with guidance, policy and/or precedence. Must possess the ability to forecast and execute a budget plan and implement services in support of a recruiting project or program coving an average of 150K square miles for enlisted recruiting squadrons or an aggregate of 1.2M square miles for health professions recruiting squadrons.
  • Proficiency in computer software programs such as Microsoft Office and programs associated with facility and GSA fleet management, and other automated programs. Ability to produce a variety of documents such as letter, reports, spreadsheets, databases and graphs. A qualified typist is not required. Ability to analyze, verify and correlate data and locate, assemble, and compose information for routine and nonroutine reports and inquires. Ability to implement and manage government support service functions, operations and program requirements. Ability to interpret and apply applicable reference material such as instructions, manuals, catalogs, records, orders, etc., to accomplish tasks and resolve complex support services problems. Ability to communicate effectively, both orally and in writing and to prepare correspondence, present briefings and conduct training to large audiences.
  • Knowledge of standardized telecommunications equipment, services and procedures/guidance set by the 38 DEIG, DISA and the Networks Universal Customer Center. Knowlege of established variations for use in reviewing existing contractual relationship for equipment and services, network requirements, compatibility with established long-distance Commerical telephone systems and protocol requirements. Skill to identify and evaluate the impact of variables such as cost, variations in electronic and other equipment characteristics, equipment availability and types of telephone communications required to verify and certify telephone bills. Ability to relate user requirements to existing Technolgy, policies, terms/conditions of service contracts, equipment, costs and funding requirements.
  • Knowledge of DoD, USAF, HQ AETC, and AFRS applicable instructions, policies, procedures, and methods governing programs such as applicant transporation, GSA leased verhicle program amanagement and vehicle operations and maintenance. An intense knowledge of local supply requiremetns isessential to ensure day-to-day special supply support.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ADDITIONAL CONDITIONS OF EMPLOYEMENT
  • This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

********************ADDITIONAL INFORMATION FOR ACTIVE DUTY SERVICES MEMBERS********************

ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
  • Name/Rank/Grade of Service Member
  • Branch of Armed Forces
  • Dates of Active Service (Start and End Date(s)
  • Expected Date of Discharge/Release from Active Duty
  • Terminal leave start date (if applicable)
  • Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
  • Must be certified within 120 days of anticipated discharge
  • Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt
Salary61,136.00 - 79,477.00 Annual

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