The Opportunity
Under the direction of the Supervisor, Media Operations, you will perform multiple responsibilities to provide Media Operations and Network Operation support to live and off-line broadcasts. This includes prioritizing, planning, and completing the assigned operational workload and maintaining best working practices. You will work at our West Chester, PA location.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
- You will be responsible for all incoming live and remote feeds and booking and scheduling of remote broadcasts.
- You will provide high-level oversight to all transmission needs for the network.
- You will maintain the output of all live and non-live channels and monitor the NOC dashboard to troubleshoot any broadcast network devices.
- You will do Quality control and integrity checks of all incoming and outgoing video and audio signals.
- You will take on a leadership role to ensure that the Media Operations team meet operational standards.
- You will operate all equipment associated with the Media Operations systems.
- You will provide troubleshooting and support for transmission, control room systems, still store, play out, graphics, cameras, robotics, switchers and routers.
- You will repair and troubleshoot broadcast and electronic equipment. Perform equipment installation and debugging.
- You will maintain the transmission and communication systems to ensure maximum reliability for all QVC platforms.
- You will provide training on how to repair and setup equipment/systems.
- You will recommend ways of preventing equipment and systems failure, ensure that these recommendations are well documented.
- You will work with transmission providers regarding escalation, issues, maintenance and performance.
- You will maintain all communications for live transmission and outside broadcast productions.
What You Bring
- College Degree, Technical school, Military training or equivalent combination of training and experience required.
- Three to five years of recent leadership experience in engineering, media operations or network operations in a television broadcast environment.
- Understanding of the television production processes, broadcast operations and technical production requirements.
- Working knowledge of computers including Windows NT, LAN/WAN network architecture and Mac experience.
- Third Shift (Overnight) required
Remote work is not permitted in NYC at this time.
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Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.