Do you have the specialized knowledge and problem solving skills needed for this Information Technology Generalist Administrator 1 role with our Data Protection Team? Apply for this advanced and highly technical position within the Enterprise Compute and Cloud Services team in the Office of Administration, Office for Information Technology. If you have the ability and experience to provide data backup and recovery services for all servers and databases within the Enterprise, join our team today!
With our Data Protection Team, you will be responsible for the daily operations of the Enterprise Data Center backup infrastructure environment and for supporting and leading both commonwealth employees and contractors. This work will rely on your experience with physical and virtual servers; data protection, backup and recovery systems; the administration of Windows and Linux servers; and enterprise networking including routing, switching, or firewall configuration. You will be expected to identify critical issues that have the potential to impact customer services and elevate them to management in a timely fashion, prepare communications to customers regarding scheduled maintenance and outages, and identify internal business processes that require streamlining or updating to meet customer requirements.
Your responsibilities will be essential for ensuring that all backups are completed successfully and requested services or products are being provided in a manner that satisfies expected performance capabilities. Work involves analyzing and solving complex technical issues, interacting with individuals at all levels of government, and communicating effectively with a diverse group of users and outside personnel. Take the next step in your advanced information technology career and share your experience with us!
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Travel and overtime as required.
- Telework: You may have the opportunity to work from home (telework) part-time. In office requirement for 50% of the time with alternating weekly schedules of Monday, Wednesday, Friday and Tuesday, Thursday. This schedule could adjust based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2 (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
- Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
- Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; or
- One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
- An equivalent combination of experience and training.
Other Requirements:
- This particular position also requires one or more years of full-time experience in each of the following:
- Working in a datacenter administering physical or virtual servers.
- Working with an enterprise Data Protection (Backup and Recovery) system.
- Administration of Windows and Linux servers using GUI / CLI / terminal.
- Enterprise networking including routing, switching, or firewall configuration.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.