Assistant Manager of Catering Events

Join the team at Hershey Country Club, a private, premier golf and recreation club. The club’s rich history of accolades, success, and chocolate combine to form a one-of-a-kind experience for individuals and families of all ages, and features 45 holes of golf on the championship East & West courses.

This position assists the Manager, Catering Events in the planning and execution of banquet catering events for the Hershey Country Club. This position will be tasked with leading the Coordinator, Set Up and Server staff to prepare and execute events for our Banquet clientele up to approximately 300 guests.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Create and detail Banquet Event Orders (BEO) for upcoming catered events to include advance planning meetings with clients. Maintain updated information to include head counts and special requests in advance of the function.*

• Responsible for operational oversight of golf tournament catering to include on–course F&B needs, alcohol service requests and pre/post event catering.*

• Direct and supervise Banquet servers to ensure proper reception and dining table set-ups and to provide our guests with the highest level of service through efficient planning and proper management of each banquet event.*

• During events, collaborate with culinary staff to review pertinent details including guarantees, timing, and food preparation details. Coordinate the timing of courses with entertainers to ensure proper service to the clients’ satisfaction.*

• Direct the Set-up staff for appropriate buffet tables and room set-up. Ensure all banquets areas are always clean and free of furniture when not in use.*

• Accurately complete bills & Banquet Manager Reports following each banquet event.*

• Coach, council and discipline the staff as needed, providing proper documentation. Be familiar with rules and regulations of the employee handbook, HCC policies and procedures, and current Union contract.*

• Assist with hiring, training, development, and performance of the staff.*

• Establish and maintain a safe working environment for the staff and guests.*

• Perform other duties as assigned.

Qualifications:

• Minimum of 2 years of related experience.

• Industry Experience - Hospitality/Tourism, Food & Beverage, Sales/Marketing/Public Relations

• Minimum of 1 year supervisory experience.

• 18 years of age or older.

• Post-Employment - ServSafe and RAMP Certifications

• Must have a valid Drivers' License

• Completion of high school or GED

Job Demands:

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (<33%)

• Reaching Forward Occasional (<33%)

• Climbing Stairs Occasional (<33%) (ft maximum height)

• Lifting Occasional (<33%) (lbs maximum weight)

• Reaching Overhead Occasional (<33%)

• Finger Dexterity Frequent (34-66%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Occasional (<33%)

• Bending Occasional (<33%)

• Sitting Frequent (34-66%)

• Standing Frequent (34-66%)

• Walking Frequent (34-66%)

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer