Assistant Manager - Park Services

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

The Assistant Manager of Park Services will supervise and lead part-time seasonal team members in ensuring that appearance and cleanliness expectations are met and exceeded for all of our venues, to include Hersheypark, GIANT Center, Hersheypark Stadium, and Hershey Theatre. This role will assist in coordinating and conducting training sessions and will ensure that staffing levels are commensurate with cleaning needs.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Supervise and lead the Park Services team members to include morning clean-up crews, janitorial attendants, and supervisor positions. Ensure each area has proper staffing and that all team members have proper training and documentation for each shift.*

• Provide coaching and training for part-time seasonal team members on their shifts. Assist in leadership development through providing opportunities for employees to continue to grow and develop while providing recognition and appreciation to our team members.*

• Coordinate and ensure that daily staffing levels are commensurate with operational needs.*

• Oversee and maintain department equipment inventories and ensure all equipment is functioning properly. Coordinate timely and efficient repairs while maintaining proper inventory levels.*

• Communicate regularly with Management regarding operational issues or concerns to include team member or guest matters. Establish and maintain a good working relationship with other departments and support teams to ensure alignment and consistency.*

• Perform and complete assigned tasks from management as needed.*

Qualifications:

• Minimum of 2 years of related experience.

• Industry Experience - Amusement Park, Construction/Maintenance, Hospitality/Tourism

• Minimum of 1 year supervisory experience.

• 18 Years or older

• Must have a valid Driver's License

• Completion of high school or GED

Knowledge, Skills, and Abilities:

• Skilled in the use of Microsoft Office applications, including Excel and Word.

Job Demands:

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (<33%)

• Reaching Forward Occasional (<33%)

• Climbing Stairs Occasional (<33%) (25ft maximum height)

• Lifting Frequent (34-66%) (50lbs maximum weight)

• Reaching Overhead Occasional (<33%)

• Finger Dexterity Occasional (<33%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Occasional (<33%)

• Bending Occasional (<33%)

• Sitting Occasional (<33%)

• Standing Frequent (34-66%)

• Walking Frequent (34-66%)

• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

• The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

• The position is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

• The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

• The position is subject to both environmental conditions. Activities occur inside and outside.

• The position is subject to outside environmental conditions. No effective protection from the weather.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer