Post University is currently accepting applications for Admissions Advisors – ADP (Remote) to join our team.
WHY POST?
Post University has an immediate opening for exceptional Admissions Advisors – ADP. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that shapes all aspects of how we treat students and each other. The Post University’s success story is well positioned to be second to none. As our amazing story unfolds, the Admissions Advisor – ADP will help build and sustain a distinct, transformative culture that achieves Post’s imagined future priorities.
For more than 130 years, Post has focused on student success, with thousands of students in online, main campus, undergraduate, and graduate programs. We continuously seek unique talents to lead us in serving our students and each other. Our team boasts diverse backgrounds and expertise, enriching our decision-making with multiple perspectives. Post University currently offers the opportunity to work remotely in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and District of Columbia.
JOB SUMMARY:
A Post University Admissions Advisor (in our Accelerated Degree Program) is responsible for new student recruitment regarding admission to the University’s ground and online programs. We welcome candidates who are self-motivated and passionate, who are student-focused, and able to adapt to an ever-changing environment. The individual should also possess excellent phone and time management skills.
Post University currently offers the option to work remotely in this position. Candidates must plug their equipment into their home router (a 50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 25 Mb download speed, a 15 Mb upload speed, and a Ping rate less than 60. The upload speed is essential for a consistent audio connection for the phone system. (Please use the link provided to test your home network speed www.speedtest.net.) Applicants may be asked to provide their speed test results during the screening process. Individuals whose home network speed does not meet the minimum requirements can independently contact their ISP to upgrade their service before moving forward.
Whenever working remotely, the candidate’s home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace free from noise or distractions.
ESSENTIAL FUNCTIONS:
- Conduct Professional College Advisory Sessions (PCAS) via telephone and occasionally in-person or virtual to help prospective students identify their interests and choose a Degree Program that fits each student’s individual personal and career goals.
- Promptly and courteously respond to student inquiries regarding Post University and our program offerings.
- Data entry of student enrollment information to ensure full and proper documentation.
- Follow up with prospective students/applicants and record results in the database to ensure excellent customer service throughout the enrollment process.
- Work collaboratively with the Financial Aid, Office of Student Information, and other departments to assist students with their financing and advising needs.
- Participate in diverse student registration and development activities to promote inclusivity and student success
- Work with academic advising and faculty to identify students with academic problems and strive to overcome these issues to promote student success and retention, coordinate discipline issues with student services.
- Meet & ideally exceed established team and individual enrollment goals.
- Participate in weekly team and floor-wide meetings to address best sales practices and strategies.
- Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
- Foster the University culture to Make It Personal by working cross-functionally across the University and enhancing the culture of collaboration and respect among all Faculty, Associates, and Students.
- Perform other related duties as assigned.
QUALIFICATIONS:
The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Associate degree required; bachelor’s degree preferred, or an equivalent combination of education and experience.
- Experience in higher education admissions and/or recruiting experience with a consultative sales approach is desired.
- Prior call center, customer service, and/or sales experience are a plus.
- Strong relationship-building skills with the ability to connect with students and colleagues required; must work in a collaborative, team-oriented environment.
- Excellent interpersonal skills, including a dynamic phone presence, are required.
- Excellent PC skills and proficiency in Microsoft Office, Internet applications, and database software are necessary.
- Must be a self-starter with excellent organizational skills and the ability to prioritize.
- Must possess the flexibility to adapt to a changing and dynamic environment.
- Flexibility to work varied schedules, including weekends, is required” to accommodate diverse scheduling needs.
As a member of our Post University team, the individual will share in a 134-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.
Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.
Disclaimer: This opportunity may be withdrawn and/or amended.
Post University is an equal opportunity employer.
At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.
Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.