Club Concierge - Hershey Country Club

Join the team at Hershey Country Club, a private, premier golf and recreation club. The club’s rich history of accolades, success, and chocolate combine to form a one-of-a-kind experience for individuals and families of all ages, and features 45 holes of golf on the championship East & West courses.

The Club Concierge is responsible for reception desk duties including responding to guest/member requests for services and information at The Hershey Country Club while maintaining other projects as assigned.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Greeting and directing guests and members.

• Oversee Lobby Area, including the appearance and safety of the lobby area.

• Answer telephones including general telephone inquiries and directing/transfering calls appropriately.

• Update reader board daily.

• Make dining reservations for members.

• Arrange overnight accommodations as well as order event tickets for members.

• Receive all packages delivered to HCC and enter into eProcurement.

• Process mail daily (US postal mail and internal mail).

• Assist with basic administrative duties for the F&B Department and the Membership Department.

• Assisting with projects on an as needed basis.

Qualifications:

• Must be at least 18 years of age or older.

• 1 year of experience in an Administrative role, preferably in a hospitality environment.

Knowledge, Skills, and Abilities:

• Exhibit pride and hospitality associated with our brand, company mission statement, and the legacy of Hershey Entertainment & Resorts.

• Must have basic to intermediate skills with using Microsoft Word and Excel.

• Excellent interpersonal skills and proven teamwork ability.

• Strong communication skills both written and verbal.

• Must be self directed, motivated, and able to work with minimal supervision.

• Experience with using Delphi, Google Suite, and Lotus Notes is a plus.

Job Demands:

• Work area requires the ability to adjust to seasonal temperature changes and noise.

• Physical requirements include sitting, standing, and communicating clearly. Sitting for 95% of the time.

• Ability to lift at least 35 pounds.

• Part-Time position Monday through Friday, including weekends, and holidays. Occasional overtime required.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer