Human Services Analyst Supervisor

Commonwealth of PA | Dauphin County, PA

Posted Date 4/09/2025
Description Are you a strong leader with excellent supervisory skills? Do you have experience in planning, analysis, reporting, and policy development? The Bureau of Policy, Analysis, and Planning within the Department of Human Services is seeking a highly motivated individual for the role of Human Services Analyst Supervisor in the Office of Medical Assistance Programs. This role offers the opportunity to advance your career and serve as a subject matter expert in a dynamic and important field. Do not hesitate, apply now and take the next step in your professional journey!

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In this role, you will be responsible for overseeing the planning, analysis, reporting, and policy and program management for various health care facilities such as inpatient and outpatient hospitals, birth centers, family planning clinics, rural health clinics, federally qualified health centers, pharmacies, renal dialysis centers, and outpatient laboratories. This position requires independent judgment and significant initiative as you will be responsible for developing and recommending policy positions, operational procedures, and automated system applications. Your responsibilities will also include planning, organizing, directing, and controlling the development, implementation, and maintenance of policies, regulations, objectives, and procedures, as well as designing user-friendly automated systems.

Interested in learning more? Additional details regarding this position can be found in the
 position description.


Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time. You will be required to work a minimum of 1 day per month in the office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as a Human Services Analyst (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Two years of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor’s degree; or
  • An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
  • Your application must be submitted by the posting closing dateLate applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 


Veterans: 


Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).


If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

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