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Clerical Assistant 1 (BMV)

Commonwealth of PA | Dauphin County, PA

Posted Date 5/27/2025
Description The Bureau of Motor Vehicles is currently seeking a Clerical Assistant 1 to join their team, focusing on the meticulous review of exceptions. This role involves examining images of checks and documents that have been electronically generated before they are submitted to the Enterprise Content Services (ECS). The ideal candidate will play a crucial part in ensuring that all submissions are accurate and compliant, contributing to the overall efficiency of the bureau's operations. If you are detail-oriented and looking for an opportunity to make a difference in a dynamic environment, we encourage you to apply today!


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In this position, you will access the Enterprise Content Services (ECS) platform to identify and rectify any discrepancies related to documents and checks. Your responsibilities will include analyzing each image and reviewing any exceptions to determine the appropriate actions needed to resolve the issues. This may involve completing the necessary corrections, printing documents for rescanning, or forwarding items to your supervisor for further evaluation, particularly when a correct wid number is required. If a physical document or check is needed to assist in resolving a discrepancy, you will print it accordingly. Any discrepancies that necessitate a system review will be escalated to the supervisor for their attention. To finalize an exception, you will input the wid number shown in the preview window and make the required adjustments to the displayed images. Once corrections are made, you will submit the updated image back into the Legacy Retrieval system. Should an image require supervisor review, it must be sent to the supervisor queue along with any relevant comments. In cases where a document needs to be re-imaged, you will print the necessary physical documents, generate a new bud sheet, and transport the work to the designated area for rescanning, prioritizing the oldest dates to ensure timely processing.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information: 

  • Full-time employment
  • Work hours are 7:00 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch (12:00 PM to 12:30 PM).
  • Telework: You will not have the option to telework in this position. 
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Additional Requirements:
  • You must be able to perform essential job functions.

How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
 
Veterans: 
 
Telecommunications Relay Service (TRS): 
  • 711 (hearing and speech disabilities or other individuals).
 
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 
 
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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