Specialist Engineer - Complete Vehicle Reliability Feature

Mack Defense, LLC | Greensboro, NC

Posted Date 7/25/2024
Description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Volvo Group’s mission is to be an industry leader in Quality & Uptime and as a Lead Reliability Feature Engineer, you will play a vital role in making that happen! You will be a resident specialist responsible for Complete Vehicle Reliability, ensuring that Volvo and Mack Trucks exceeds customer quality & uptime expectations. This will include communicating customer expectations (via requirements and target setting) to Brands, Product Planning, & Engineering, as well as evaluating system/component designs & vehicle integration, and ensuring Verification and Validation plans then fulfil Quality & Uptime objectives.

Additional Responsibilities:

  • Transpose Project Wanted Position (PWP) into measurable requirements.
    • Generate Quality & Uptime Requirements based PWP and customer expectations.
    • Lead discussions with Engineering, PPL, and Brands to communicate and balance requirements.
    • Create, define, and anchor Feature Contracts.
    • Assist PMO in the development of PDP (Product Delivery Plan) with requirements and correlation to verification & validation methods.
  • Collaborate with Quality & Customer Satisfaction and Aftermarket to:
    • Generate R90C90 analysis, estimate risk of feature deliveries, predict total cost of ownership, and anticipated vehicle uptime/downtime.
    • Correlate Feature risk to verification & validation test plans.
    • Obtain system & component field reliability data from Q&CS and transpose to quality and uptime requirements.
  • Responsible for Reliability Verification and Validation Plan (V&V)
    • Collaborate with Vehicle Engineering to review System & Component Designs, TRs and FMEAs to ensure all S&C items meet or exceed R90C90.
    • Update and maintain Complete Vehicle FMEA based on scope of Design changes, Risk to Customer, and Test Detection.
    • Drive discussions between Test Engineers, Component Owners, and PMO to communicate test purpose/goals, procedure, set-up, and execution.
    • Write descriptive test work orders based on Reliability V&V needs.
    • Lead Quality focused PIL resolution with System & Component owners.
  • Responsible for Vehicle Reliability Feature Review report out at project gates.
    • Conduct an objective evaluation of the feature and deliver feature status reports before the gates' opening, including approvals or proposals and requests for modifications.
    • Evaluation of Feature performance compared to legacy and competitor vehicles.
  • Responsible for Vehicle Reliability Feature Roadmap and strategic alignment to Product & technical solution roadmap with VE/PE Product Management, Brands, and Product Planning.
  • Participate and provide Feature input in Engineering Design and DFMEA reviews.
  • Participate in the Global Feature and Local Feature Team Networks (CoP – Community of Practice).

Your future team

Your future team

Our team, Vehicle Features, resides within the Complete Vehicle (CV) function at Volvo Group North America. CV’s mission is “to build confidence our products work for our customers.”

Volvo Group defines a vehicle feature as the way in which an end user (owner, driver, workshop mechanic, etc.) expresses expectations and requirements on the product needs. Vehicle Features include Reliability, Durability, Braking, Ride Comfort, Handling, Driver Assistance, Connected Services, Noise Vibration & Harshness (NVH), Fuel Economy, Avg. Speed, Drivability, and Competitor Vehicle Analysis (CVA).

Together with us, you will be part of a global and diverse team of highly skilled professionals. We have a strong culture based on our company values, which are central our work. We believe in a work environment where:

  • We constantly strive for outstanding Performance.
  • We are obsessed with Customer Success.
  • We initiate Change to stay ahead.
  • We willingly place our Trust in each other.
  • We have a huge Passion for what we do.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

You are a highly skilled and experienced engineer with a passion for driving the success of the product. You understand the importance of the “voice of the customer” and therefore place high value on customer success. You are committed to life-long learning and continuous improvement and proactively look for way to continue your learning journey. You have strong leadership skills including your ability to communicate effectively and gain trust of others. You are seeking an opportunity where you will be able to have a direct impact on the success of the Volvo & Mack Trucks in the North American market.

Requirements

  • Master of Science degree in Mechanical engineering/ Engineering Mechanics or related field.
  • 8-12+ years engineering experience
  • Knowledge and understanding on customer expectations to achieve a quality product.
  • Proven competency in digital tools (Reliasoft, Minitab, nCode, Ansys, Python, Matlab, etc.)
  • Previous experience with the usage of quality tools (FMEA, Pugh Matrix, Weibull Analysis, Reactive Problem Solving, Fishbone, DFSS, A3, DFA, DFAM, etc.)

Preferred

  • Previous Reliability Test or Quality Engineer experience
  • Expertise on heavy truck dynamics, load analysis, familiar with CANbus network
  • Current CDL holder or ability to obtain.
  • 5 years’ experience with Heavy duty truck industry
  • Previous experience on failure frequency data management, cost of ownership, vehicle uptime/downtime analysis
  • Previous knowledge of QRAFT/QAST, ARGUS, KOLA, Truck Dealer portal, EDB, Compass, Impact, JIRA, Protus (PIL).

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

  • An organization the prioritizes employee's health and well-being.
  • Working in an empowered team solving complex challenges.
  • Opportunity to work with new technologies such as automation, electromobility, and connectivity.
  • Competency development through the Volvo Engineering Career Path.
  • Modern workspaces that allow agility and collaboration.
  • Multiple electric charging stations for cars.
  • Onsite facilities and activities that make everyday life easier including a cafeteria, chair massages, fitness center and fitness classes offered daily.

Ready for the next move?

If you are an Engineer with a passion for gaining direct hands-on experience with Volvo & Mack products and enjoy working with in an organization driving the future of the transportation industry, then apply today and join our team on this exciting journey!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.

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