Lead Technology Business Services Consultant

About this role:

Wells Fargo is seeking a Lead Technology Business Services Consultant in Technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT). This role will act as a strategic partner to technology executives, streamlining operations, aligning priorities across teams and ensuring the execution of key initiatives. The role will manage cross functional collaboration, drive organizational efficiency, and serve as a trusted advisor to leadership on workforce planning, workplace strategy and business operations.

In this role, you will:

• Lead or participate in managing and supporting the delivery of technology products and services of high profile business unit clients and contribute to large scale solutions planning related to Technology Business Services
• Drive the execution of key initiatives, tracking progress, and ensuring accountability across teams
• Lead and improve operating rhythms, including leadership meetings, all-hands calls, and cross-functional check-ins to drive alignment and execution
• Act as a strategic liaison between technology leadership and key stakeholders across business, operations, risk, HR, and finance to ensure alignment, clarity, and effective execution
• Translate complex, technical concepts into clear, concise presentations for leadership
• Ensure service quality and cost effectiveness of solutions
• Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
• Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
• Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions
• Provide guidance on leveraging new technology

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 3+ years of experience in workforce management, communications, and resource planning

Desired Qualifications:

• 5+ years of leadership experience including coaching, training, and mentoring
• 3+ years of experience working with vendor software, technologies and tools that are enterprise solutions
• Strong understanding of financial tracking, including forecasting, variance analysis, and P&L management
• Experience as a Chief of Staff or Business Manager within technology
• Strong attention to detail
• Advanced Excel and Microsoft Office skills

Locations:

• 194 Wood Ave S, Iselin, NJ 08830
• 300 S Brevard St, Charlotte, NC 28202
• 2600 S Price Rd, Chandler, AZ 85286

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.