At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As an Internal Audit Senior Manager, you will be within PNC’s Internal Audit organization, supporting the Audit Support & Administration Quality Assurance Audit team. This position is primarily based in a PNC location. Preferred locations are listed in this requisition. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.Individual contributor that leads and/or executes QA and QC engagements to assess PNC’s Internal Audit adherence to internal and external standards and requirements.Works closely with internal management and Audit QA/QC in developing findings and recommendations regarding business process optimization, internal control, and compliance audit methodology, policies and procedures, and audit execution.Participates in the development and implementation of a risk-based quality assurance plan. Documents QA/QC work demonstrating command of language, clarity of thought, and orderliness of presentation.Executes procedures and reviews work papers supporting QA/QC activities.Keeps abreast of internal control audit trends to assure audit processes remain effective.Experience in market, liquidity, credit, technology, and data risk areas are a plus.The Internal Audit Senior Manager for the Audit Support & Administration Quality Assurance Audit team will be an individual contributor that will drive execution of the Internal Audit Quality Assurance and Improvement Program (QAIP) by leading and/or conducting Internal Audit Regulatory Issue Management Design Verifications and Testing Validations, Vertical, Horizontal, Thematic Quality Reviews, as well as other Quality Assurance (QA) and Quality Control (QC) activities, to confirm Internal Audit’s activities conform to the Institute of Internal Auditors (IIA) International Professional Practice Framework Global Internal Audit Standards, the IIA Code of Ethics, and applicable regulatory standards.Successful candidates will participate in the development and implementation of QA/QC risk assessments and QA/QC plans. Candidates will also lead QA/QC review execution and review QA/QC work papers, as well as perform complex QA/QC testing procedures and audit risk and control assessments. Responsibilities will also include documenting audit and QA/QC work demonstrating command of language, clarity of thought, and orderliness of presentation.Candidates will work closely with Internal Audit management and clients at all levels in leading the development of Audit QA/QC findings and recommendations regarding business process optimization, internal control, and compliance audit methodology, policies and procedures, and audit execution. Candidates will also develop and maintain productive departmental and team relationships through individual contacts and group meetings, as well as present QA/QC findings to Internal Audit and Audit Support & Administration management for the development of reports and recommendations.In addition, candidates will assist with the preparation of QA/QC results and reporting by generating, reconciling, and reviewing various month-end and quarter-end reporting, as well as identify opportunities to enhance audit practices and QA/QC efficiency and effectiveness, including use of analytics and automation. Also, candidates will identify and report QA/QC review trends to assure audit processes remain effective.COMPETENCIESAudit And Compliance Function – Knowledge of and ability to manage the major responsibilities, accountabilities, and organization of the Audit and Compliance (A&C) function or department.Auditing – Knowledge of organization’s Internal Audit processes, practices, and methods.Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.Coaching Others – Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.Data Gathering and Reporting – Knowledge of and ability to utilize tools, techniques, and processes for gathering and reporting data in a particular department or division of a company.Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately and reach productive decisions.Effective Communications – Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Internal Controls – Knowledge of and ability to create, implement, evaluate, and enhance processes in internal controls.Planning and Organizing – Mobilizes both time and resources to get things done.Process Management – Knowledge of business process improvement tools, techniques, and ability to understand, monitor, update, or enhance existing business or work processes.Written Communications – Knowledge of written communications issues and ability to produce a variety of business documents that demonstrate command of language, clarity of thought, and orderliness of presentation.Are you interested in an opportunity to join a dynamic and transformative audit environment that encourages innovation, champions data analytics, promotes process automation, and embraces emerging risks. PNC’s Internal Audit department is composed of industry leaders who provide independent, objective assurance and consulting services designed to add value and recommend improvement to the organization’s operations. Using cutting edge technology, you would participate in a collaborative setting and help guide PNC’s Internal Audit department into the future.• We execute a Risk Based Audit Approach• We value Data Analytics and Automation• We leverage Continuous Monitoring/Auditing Techniques• We recruit, develop, and retain great talent.We are looking for individuals who are passionate about mitigating risk, problem solving, and protecting the bank and can contribute in the following ways: • Provide an independent and objective perspective. • Ability to manage risk and think strategically. • Encourage, motivate, and guide individuals or teams in learning and improving effectiveness. • Mobilize both time and resources efficiently to get things done. • Communicate and collaborate effectively with team members and business partners Challenge the status quo and drive innovative ideas and techniques. • Anticipate stakeholders needs, adapt to new approaches, and deliver business value and insights.Job Description
- Plans and leads internal audits to assess the effectiveness of controls, accuracy of financial records, efficiency of operations, and compliance with applicable regulations.
- Performs planning and risk assessment activities, develops audit scope, objectives, and work plans. Selects appropriate audit tests, identifies key controls, and uses statistical methods, surveys, interviews and computer-assisted audit techniques. Performs detailed and general reviews of internal audit work paper documentation. May perform complex testing procedures and audit risk and control assessments.
- Makes recommendations regarding the deployment of team resources and performs talent management activities. Coaches and drives development of team members.
- Coordinates procedures and reviews work papers supporting audit of internal controls, business processes, and account balances.
- Maintains awareness of internal control audit trends to assure audit processes remain effective.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Audit Management, Continuous Monitoring, Control Assessment, Internal Controls, Process Control, Risk Assessments, Risk ManagementCompetencies
Audit And Compliance Function, Business Acumen, Coaching Others, Decision Making and Critical Thinking, Effective Communications, Internal Controls, Planning and Organizing, Problem Management Process, Relationship Management, Written CommunicationsWork Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.