Aging Care Management Supervisor 1 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

As an Aging Care Management Supervisor 1, you will supervise a unit of Care Managers and one Case Aide within the Care Management Unit.

General responsibilities include:

• Planning, organizing, and assigning all work to staff to ensure timely completion.

• Providing training and guidance on policies and procedures in a prompt and knowledgeable fashion, and providing information to staff on appropriate resources available to the elderly.

• Implementing procedures to conform with PDA program policies, including, but not limited to OPTIONS, Cost Sharing, SAMS/OMNIA, Family Caregiver Support, Domiciliary Care, and Care Management programs.

• Monitoring, reviewing, and approving all paperwork and data entered into the agency database by care managers and analyzing for completeness and adherence to established standards.

• Conducting regular case conferences with each care manager.
  

• Conducting supervisory field visits.
  

• Representing staff needs and concerns to administrative staff to ensure productive working relationships within the agency.
  

• Specifying training needs of staff within the unit and arranging for appropriate training programs.
  

• Making presentations to community groups regarding aging services.
  

• This position is responsible for the Personal Emergency Response and Medical Supplies Programs.
  

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position. 
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email.  Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience in public or private social work and a Bachelor's Degree; or
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement.  For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements: 

• A conditional offer of employment will require submission of criminal history reports.  See hiring agency contact information. 

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.  Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.  Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date.  Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 

Veterans: 

Telecommunications Relay Service (TRS): 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.  The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.  The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.  All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.