Program Mgr - Business Analytics (US-O)
Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas and analytics to life on behalf of your team and your customers? Do you enjoy coaching and developing people to do things they didn’t know were possible?
If so, DHL Supply Chain has the opportunity for you.
Job Description
The Program Manager oversees and enhances business analytics, ensuring standardized processes and tools, optimizing software effectiveness, and developing the team. They act as a point of reference for high-profile pursuits and provide regular updates to the Leadership Team.
Responsibilities:
- Ensure adherence to best analytical practices across the team
- Validate and approve new tools or models
- Monitor existing tools to drive actionable insights
- Implement effective models and software across sites
- Optimize analytics effectiveness through continuous improvement
- Evaluate cost-effectiveness of software and justify new implementations
- Recruit, train, and develop site analysts and managers
- Conduct succession planning and performance reviews
- Provide expertise during key pursuits and act as a reference for leadership
- Present regular updates on the analytics team's status to the Executive Team.
Required Education and Experience
· Undergraduate degree in business, logistics, mathematics, statistics, or related technical field, required
· 5+ years of analytics experience
· 2+ years managing a team of business analysts, data analysts, or other technical teams
· Advanced skillset in data modeling, SQL, and Business Intelligence
· Experience with data science techniques and technologies, including both machine learning and optimization
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.