Student Finance Trainer

Post University is seeking a Student Finance Trainer to join our growing team.

WHY POST?

Post University has an immediate opening for an exceptional Student Finance Trainer. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that shapes all aspects of how we treat students and each other. The Post University’s success story is well positioned to be second to none. As our amazing story unfolds, the Student Finance Trainer will help build and sustain a distinct, transformative culture that achieves Post’s imagined future priorities.

For over 130 years, Post has focused on student success with thousands of students in online, main campus, undergraduate, and graduate programs. We continuously seek unique talents to lead us in serving our students and each other. Our team boasts diverse backgrounds and expertise, enriching our decision-making with multiple perspectives. Post University currently offers the opportunity to work remotely in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and District of Columbia.

POSITION SUMMARY:

The Student Finance Trainer facilitates learning and development experiences across the organization, specializing in federal financial aid, student accounting, and compliance. This candidate must be intrinsically motivated, customer-focused, and adapt to an ever-changing environment. This is a remote opportunity.

When working from home, candidates must plug their equipment into their home router (a 50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 25 Mb download speed and a 15 Mb upload speed and a ping rate less than 60. The upload speed is essential for a consistent audio connection for the phone system. (Please use the link provided to test your home network speed www.speedtest.net.)

Whenever working remotely, the candidate’s home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace.

PRIMARY ACCOUNTABILITIES:

• Surveys, creates, and implements creative complaint training materials to support and reinforce the student finance department.
• Facilitates and leads in-person, hybrid, and remote experiential learning programs emphasizing the learning & development strategy for Financial Aid, Student Accounts, and Compliance.
• Keep up to date with federal, state, and institutional regulations integrating into relevant training modules.
• Partner with subject matter experts and the Eagle Institute team to assist with, course set-up and maintain course integrity by auditing, testing, and updating curricula regularly
• Serve as support/resource to associates seeking resources, clarification, and documentation for the Student Finance Department.
• Maintenance of training documents, tools, and repositories.
• Other special projects as assigned.

MINIMUM QUALIFICATIONS & COMPETENCIES

To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Minimum of an associate degree, bachelor’s degree preferred
• Minimum of 3 years of Financial Aid/Student Finance demonstrated experience
• Minimum of 1-2 years of management or learning & development demonstrated experience
• Excellent verbal and written communication skills
• Adept at listening, questioning, explaining, and providing feedback in a constructive manner
• Creative and innovative thinker; MUST BE A FAST LEARNER with high comprehension skills.
• Demonstrated history of training, enthusiasm for lifelong learning, actively conscientious
• Working knowing and experience with Microsoft Office and Office365 products, video conferencing software, graphic design, and other learning and development software
• Excellent communication, motivational, and interpersonal skills, flexibility, and outstanding customer service attitude and attention to detail
• Works professionally, independently, and collaboratively in a remote office environment
• Take initiative, organize and prioritize tasks, and manage one’s time to meet deadlines.

As a member of our Post University team, the individual will share in a 134-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.

Disclaimer: This opportunity may be withdrawn and/or amended.

Post University is an equal opportunity employer.

At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.

Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.