Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
We are hiring a Trucks & Services Sales Training Mgr.-Volvo.
The purpose of this position is to increase the sales performance of the Volvo Trucks North American dealer network by providing expert facilitation of in-person and virtual instructor-led sales training classes. The principal focus will be delivering training for the Volvo Sales Professionals and Sales Managers for new and used trucks, and services and solutions in support of Volvo Trucks’ market share and sustainability strategic objectives. Your leaners may be comprised of newcomers to the commercial transportation industry as well as experienced industry veterans who are new to the Volvo brand.
Your responsibilities in this role will include (but not limited to):
· You will facilitate instructor-led training on Volvo Truck’s sales processes, sales systems, sales tools, product knowledge, and related service offerings.
· You will provide training on sales techniques, sales methodologies and account management that is in-line with Volvo Trucks’ brand values and best practices.
· You will regularly partner with Volvo Trucks product and field teams to provide targeted training implementations to impact the performance of focus dealers.
· You will partner with Volvo Trucks sales and marketing teams to support new product launches and lead training workshops during regularly scheduled sales and marketing events.
· You will partner with Volvo Trucks Academy’s Learning Design and Development Team (LDD) to develop instructor-led training, and act as a feedback mechanism for the LDD team in the learning content evaluation program.
· You will often partner with Subject Matter Experts (SMEs) in co-facilitating classes and be expected to effectively manage the SME and the learning environment in those learning events.
· You are responsible for all facility and material logistics and Learning Management Systems (LMS) registrations surrounding your training events.
· In concert with the Learning Program Manager (LPM), Trucks Academy’s communications manager, and the respective Volvo Trucks field teams, you will drive class registrations.
· Periodically, you will partner with the LDD team and the LPM for Volvo Trucks Sales in conducting performance gap analysis.
· You will deliver other sales and/or product related training for Volvo Trucks, as needed.
· You will facilitate training courses in alignment with corporate communication and brand policies, guidelines, strategies, imaging, and messaging to drive the ultimate Volvo Trucks dealer experience.
· You are expected to actively pursue learning activities that improve your product knowledge, presentation skills, and facilitation effectiveness.
· You will participate in industry conferences, exhibits, dealer meetings and other commercial activities with the goal of expanding industry knowledge and understanding of all activities and functions throughout the sales channel.
· You are expected to develop expert level competency in Volvo Trucks’ sales process, systems and related business practices and procedures.
Travel:
· Extensive domestic travel and periodic international travel will be required to deliver the training classes in regional training facilities throughout North and South America.
Who are you?
Critical Competencies:
· Sales competence
· Facilitation skills
· Customer Focus
· Communicates effectively
· Builds Networks
· Peer relationships
· Tech Savvy
· Action Oriented
· Collaborates
· Drives Results
· Integrity and Trust
· Business Insight
· Resourcefulness
· Learning on the Fly
· Perseverance
· Driven in Self Development
Who are you?
· You have a BA/BS degree in a relevant discipline
· ATD Master Trainer certification or equivalent
· You have 3 years of proven training experience
· 3 to 5 years’ experience in the heavy duty or medium duty truck, automotive, construction, or agriculture or other capital equipment industries desirable.
· Proven competency in delivering learning using best in class virtual training platforms
· Commercial Drivers License required or ability to obtain in the first 90 days of employment.
What’s in it for you?
We are pleased to offer a solid package of compensation and benefits. You will enjoy:
Ready for the next move?
We believe in the importance of diversity and inclusiveness to make us a stronger and better organization. The motivation and passion to support our customers set us apart from others that want to be like us. Our company culture is how we interact with each other, with our customers and society as a whole. It is the foundation on which everything else is built. We embrace new ideas and constantly challenge the status quo – innovation is driven by a willingness to change to stay ahead and find smart ways to create new solutions.
Our technology sets the standard – our people make the difference all day every day.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.
Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.
By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.