Account Receivable Technician

Veterans Affairs, Veterans Health Administration | Pittsburgh, PA

Posted Date 10/30/2019
Description Provides Technical and administrative support to the agency's fiscal function. Responsible for the operation of the accounts receivable and debt collection function in a major medical center. Performs a mix of technical and administrative accounting functions. This position performs a broad range of activities and assignments for specialized healthcare organizations that have debt to VA Pittsburgh Healthcare System for care/treatment provided.
  • Determines any general ledger accounts, journals, and subsidiary accounts affected, and the
    debit and credit entries to be made for accounts receivable transactions.
  • Posts and maintains manual and computerized ledgers and related subsidiary journals.
  • Gathers, reviews, and analyzes information relating to the establishment of all debts to insure accuracy of
    receivables, payments, and appropriate collection action(s) to be taken.
  • Performs accounts receivable reconciliations to insure all financial accounting systems are accurate and in balance.
  • Initiates correspondence to discuss the status of the account when an inquiry is made, and/or to support general ledger accounts.
  • Uses a variety of sources to locate the debtor when correspondence is returned un-deliverable.
  • Answers inquiries with respect to the debt, provides audits, and contacts insurance companies regarding payments and/or collections.
  • Proposes an alternative acceptable repayment plan when appropriate.
  • Takes necessary action to write off debts that meet the criteria provided in agency regulations and manuals.
  • Processes and posts accounts receivable payments.
  • Processes waiver request regardless of dollar amount on all indebtedness generated for all benefits to payment programs.
  • Responsible for reviewing and auditing all cost recovery cases to determine if billing action will be initiated.
  • Assures proper billing addresses, benefits, billing time frames, and other data needed to bill and collect is captured in integrated billing of VISTA.
  • Responsible for an understanding of basic accounting classification components and works with Budget at times to ensure that this is done when needed.
  • Keeps the Lead/Supervisor informed on the status of un-billed episodes and of immediate or potential problems related to programs.
  • Conducts follow-up telephone calls when needed to debtors and utilizes locally devised spreadsheet to keep track of and answer all incoming accounts receivable questions from debtors and customers.
  • Verifies bills of collection and dollar amounts on Remittance Vouchers for OWCP checks before input into VISTA.
  • Sets up OWCP checks/bill of collections in VISTA for Agent Cashiers under prearranged open receipt.

Work Schedule: 8:00am - 4:30pm - Monday through Friday
Compressed/Flexible: Available
Telework: Part-time telework after 1 year if performing at a satisfactory level
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Position Description/PD#: Account Receivable Technician/PD01142-0
Financial Disclosure Report: Not requiredTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/18/2019.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applying third party billing rules, regulations, and coding principles; processing rejection/denial responses from third party payers; understanding the inter-relationship of healthcare support functions and operations such as accounts receivable management, billing, health information management, and insurance verification, related to Veteran healthcare aspects; performing the collection, compilations, and/or tracking of revenue data and program information in support of revenue; gathering data from a variety of healthcare resources, using specific analysis techniques to correct deficiencies.
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school education. OR,
  • Combination: GS-5 level positions only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience
You will be rated on the following Competencies for this position:
  • Accounting
  • Arithmetic/Mathematical Reasoning
  • Attention to Detail
  • Critical Thinking
  • Customer Service

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is primarily sedentary. The work requires some physical effort such as standing,
lifting, walking, bending, or sitting. Constant use of a computer terminal and a telephone are
required. There are no special physical demands.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

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