The Opportunity
The Product Central Team lead is a leader in the daily processes and tasks of Product Central.
Your Impact
As expert of function, the Product Central Lead is responsible for labor forecasts and distribution, daily assignments and goals, pivoting between functions to best use allotted labor to expected need, and collaboration across teams and shifts towards our goals.
Team Leads are expected to have expertise in Product Central goals and how to achieve them and maximize labor amongst their teams. You will help create Standard Operations and Procedures, and their communication to important business assets. You must understand operations and have a background in communication.
- Pull reports to monitor team member's performance and may provide coaching to them to improve productivity, quality, and safety outputs.
- Support and communicate development programs, procedures and company values to provide a positive, supportive and productive work environment.
- Assist the Area Manager in setting up the daily/weekly job assignments of the team members. Will facilitate the movement of team members throughout their shift to meet our needs.
- Analyze deficiencies and develop plans to correct.
What You Bring:
- Subject matter expert in fulfillment center processes. Can exceed safety, quality, and production standards to provide coaching in areas to team members.
- Be able to use materials handling equipment.
- High School Diploma or equivalent
- Experience with Excel (can maintain complex spreadsheets)
- May work flex schedule to meet our needs.
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.