Stroller Rental Sales team members have the unique opportunity to coordinate and manage rentals of Strollers and Wagons for guests visiting Hersheypark.
Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
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Actively engage with guests in order to provide exceptional customer service to enhance their rental experience
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Facilitate the rentals of strollers and wagons using a point-of-sale system
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Assist Guests with the “Family Finder” wristband program
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Instruct and guide guests on the operation of equipment
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Stack and display strollers and wagons
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Keep count of stroller and wagon returns through the use of a clicker
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Maintain cleanliness of rental building space, as well as all rental equipment
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Assist in other areas of the Guest Experience Department as needed, including the Front Gate
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Communicate and work with other departments effectively to ensure the best possible experience for our guests
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Perform other duties as assigned
Qualifications:
Knowledge, Skills, and Abilities:
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Must be friendly, upbeat, work well with other employees, and be able to interact with our guest
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Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guideline
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Comfortable completing cashless transactions
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Able to learn operational standards for the Guest Experience Department and adhere to department policy on cash handling and reporting
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Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
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Must have the ability to safeguard confidential information
Job Demands:
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Ability to work a flexible schedule including days, evenings, late nights, weekends, and holidays
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Must be able to work 3 days per week throughout the peak season (Memorial Day through Labor Day) to include a rotation of mornings, evenings, weekends, and holidays
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Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.
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Physical requirements include the ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level and lift up to thirty (30) pounds without assistance
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer