Purpose and role of job:
Responsible for representing First Quality to the customer and the customer to First Quality. Provides insight and analysis of customer activity to support new product launches, promotions, vendor managed inventory and service improvements.
Principal Accountabilities/ Responsibilities:
Establish and maintain effective working relationships with customers to ensure their supply requirements for First Quality consumer products are met. Collaborate with FQ associates including sales, production planning, demand planning, distribution, transportation, product marketing, commercial finance & IT support to anticipate and proactively resolve product flow issues.
Monitor open order and inventory reports to track progress of open orders through to shipment.
Track VMI performance.
Monitor promotions and events for assigned customers.
Process orders for assigned customers. Demonstrate functional knowledge of FQ order process system’s capabilities. Comply with standard order processing procedures. Assure orders have the correct product, lead time, pricing, order multiples and meet order size requirements.
Maintain data for assigned accounts in First Quality’s and in customers’ systems.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.