Health Systems Administrator

Veterans Affairs, Veterans Health Administration | Philadelphia, PA

Posted Date 2/14/2020
Description The Michael J Crescenz VA Medical Center (CMC VAMC) provides comprehensive health care through primary care, tertiary care, and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry and geriatrics. CMC VAMC is the eastern tertiary referral center supporting four 4's facilities' Coatesville, Lebanon and Wilkes-Barre, Pennsylvania and Wilmington, Delaware.
CMC VAMC is the second largest VA Medical Center in Pennsylvania. The facility is staffed with more than 2,400 employees and supports 145 acute beds, 135 bed Community Living Center, a 12 chair freestanding Dialysis Center, and a 40 bed Residential Rehabilitation Treatment Program. The CMC VAMC is internationally recognized for substance abuse treatment and research. This facility was selected to service as a Mental Illness Research Education and Clinical Center (MIRECC}, A Parkinson's Disease Research, Education and Clinical Center (PADRECC), and a Center for Health Equity, Research and Promotion (CH ERP). The CMC VAMC maintains an active research program with more than 250 research projects underway involving all clinical disciplines, with more than 100 investigators and technicians. The Medical Center maintains active affiliations with the University of Pennsylvania Medical, Nursing and Dental Schools.

The selectee will be responsible for the full range of administrative functions in assigned program areas throughout the organization. Selectee will have direct supervisory oversight and responsibility for Chaplain, Nutrition & Food Service; Hospital Administration Service; Pharmacy Services; Prosthetics; Social Work; Recreation Therapy; Audiology & Speech Pathology; Voluntary Service; Clinical Application Coordinators; and liaison for Facility Information Technology Service (FITS). These essential services are critical to the operations of the healthcare system and each has initiatives and performance measures that contribute to the success of the organization. In managing the clinical operations resources of the CMC VAMC the selectee provides leadership and guidance to all Service Chiefs, and Site Managers (e.g., Budget, FTEE, Equipment, Space Management and Education Funding). In addition, the incumbent will chair a variety of committees. Through leadership and chair assignments, the selectee will provide consensus recommendations on resource allocation, redistribution, and priorities based upon program needs, for final decision by the executive team.

Duties include:
-Partner with the Executive team in the direction and coordination of the overall administrative management of the Michael J Crescenz VA Medical Center's activities.
-Systematic Internal Review: Based upon responsibilities in the policy and planning process amid a day­ to-day management of operating and policy problems, selectee directs the various administrative services to develop systems and structures which will be supportive of health care delivery, reviews those efforts through systematic review and adjustments.
-Personnel Management: Selectee is expected to provide advice and guidance in the development of local personnel management policies for specific areas of oversight, in the setting of bargaining strategies and limits for the labor-management relations activity, and in the resolution of employee grievances and discrimination complaints.
-Budget and Fiscal Management: Selectee ensures proper functioning and operation of all financial aspects of service under this position to include FCP, FTEE, Overtime, and other fiscal programs in the hospital. This is accomplished by periodic formal and informal reviews, monitoring of various programs and reports to the Director. The selectee serves as a member of the Financial Advisory Committee, participates in making committee decisions regarding financial matters, and provides input on financial matters that are essential to the provision of medical services
-Public Relations: As the need arises, often on a daily basis, the selectee meets with patients, members of the community, representatives of community hospitals, State and Federal officials and members of Congress to resolve problems and complaints.

Work Schedule: Monday through Friday, day shift
Virtual: This is not a virtual position.
Position Description/PD#: Health Systems Administrator/PD055510
Relocation/Recruitment Incentives: May be authorized for a highly qualified candidate.
Financial Disclosure Report: Not requiredTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/02/2020.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupation Requirement: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Missions, organizations, programs, and requirements of health care delivery systems;
Regulations and standards of various regulatory and credentialing groups; and
Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

Applicants must also posses:
-Management ability to delegate authority, evaluate and oversee people and programs, recognize and adapt to changing priorities; and
-Knowledge of the interrelationships and interdependencies among various medical and administrative services and programs.

Special Provision for Inservice Placement:

Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Specialized Experience for the GS-15 level: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assistant Director, Associate Director, Chief Operating Officer of a hospital or healthcare facility
You will be rated on the following Competencies for this position:

  • Administration and Management
  • Strategic Thinking
  • Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: No special physical exertion is required. The work is primarily performed while sitting though some work may require periods of standing. The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and occasional visits to activity work sites. Occasionally incumbent is required to carry light objects, such as files, mail, supplies and papers.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

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