The Opportunity
You will oversee the distribution operation department, partnering with other departments. Monitored and controlled, prioritizes, assigns, and reviews maintain departmental efficiency and meet productivity, volume and quality goals. You will work onsite and report to the Operational Manager.
Who We Are
We believe in a Third Way to Shop® – beyond transactional e-commerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of like-minded businesses that provide customers with curated collections of unique products, made personal by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping.
Your Impact
- Lead Operation teams to support the high level of location accuracy, by achieving and implementing sound operating processes.
- Networks and consults with corporate and site resources and facilities staff to ensure low-cost efficiencies and high service levels are maintained.
- Build an engaged Culture by modeling Our Values and operating principles, ensuring all employees are treated fairly, ethically and respectfully.
- Lead the team in creating an atmosphere that enables the dialog and commitments that promote a continuous improvement mindset and has a favorable impact on the efficiency of the site through accuracy measurements.
- Review existing operations to determine what improvements can be made to department, which allow for cost reduction, increased speed, and improved customer service.
- Identify, report, and communicate trends or irregularities experienced. Analyze deficiencies and developing plans to correct. Recommend and implement solutions by involving staff to obtain the best result.
- Partner with the corresponding manager to develop quality guidelines for specified job responsibilities. Support audit techniques and error capturing to ensure products and procedures exceed the established inventory and quality standards.
- Support training programs and supporting materials for employee education and development.
- You will work with necessary partners across the network to obtain agreement and implement corrective action measures.
- Obtain and demonstrate a working knowledge of all technologies used in their Distribution Center including CLIC, WMS, WAMAS, Pyramid, and CRM).
What You Bring
- Bachelor's degree in business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
- Minimum 2 years of demonstrated Leadership/Supervisory experience in a high volume distribution center or warehouse environment.
- Experience encouraging a positive work environment and partnering with employees
#LI-KW1, #LI-Onsite, #On-Site
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.