Voucher Examiner

Veterans Affairs, Veterans Health Administration | Erie, PA

Posted Date 9/13/2019
Description The Voucher Examiner serves as the Patient Transportation Coordinator in the Business Office at the Erie VA Medical Center and reports directly to the Supervisor of Eligibility and Enrollment.

The Erie VAMC and Community Based Outpatient Clinics (CBOCs) will be Smoke Free effective October 1, 2019. Smoking cessation resources are available to all VA employees for those interested in quitting or limiting tobacco use.
The incumbent will be responsible for all functions related to the patient transportation program which include beneficiary travel, special mode transportation, Contracting Officer Representative (COR) for the Special Mode Transportation Contract, and COR for all other Business Operations contracts.

Responsibilities may include but are not limited to:
  • Serve as the medical center expert of Beneficiary travel eligibility and regulations;
  • Determine eligibility for the Beneficiary Travel Program and process any requests for Beneficiary travel, and/or special mode travel;
  • Utilize the Beneficiary Travel Analytics Tool and the Beneficiary Travel Dashboard;
  • Control Point Clerk for the Emergent Care and Beneficiary Travel fund control points within the Business Operations:
    • Determine which fund control points to utilize, obligate funds, maintain manual and electronic accounting records, perform monthly reconciliation, and continually adjust account balances;
  • Determine method of payment for authorized and unauthorized ambulance claims submitted for consideration;
  • Receive invoices for payment of transportation services and investigate authorizations, orders, and/or utilize CPRS to review medical records, forward for supervisory approval, and submit all documents for payment;
  • Act as a liaison between vendors and Fiscal Service for invoices pending payment;
  • Write or select appropriate denial letters explaining disposition of unauthorized travel claims;
  • Explain regulatory guidelines to beneficiaries;
  • Review requests for reimbursement of travel costs, assuring compliance with regulations and procedures, completeness, and accuracy;
  • Reconcile vouchers against authorizations;
  • Serve as the Contracting Officer Representative (COR): Correspond with contracting officer regarding technical problems or development and revision of Statements of Work for contractual agreements, balancing, reconciling, and adjusting invoices for payment;
  • Document and prepare statistical ambulance reports;
  • Maintain and control filing system;
  • Make Patient Travel Arrangements:
    • Arrange all special modes of transportation via contracted medical transporter on a regular and recurring basis, air ambulance, and/or commercial air on a less frequent basis
    • Correspond with physician(s), traveler, and vendor(s) to determine the most dependable and economical mode of transportation
    • Prepare appropriate documentation, secure reservations and tickets, resolve potential problems, maintain communication with receiving facilities and patients;
  • Other duties as assigned

Work Schedule: Monday through Friday 8:00 a.m. to 4:30 p.m.
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Voucher Examiner/PD02807
Financial Disclosure Report: Not requiredTo qualify for this position, applicants must meet all requirements by 15 days of the closing date of this announcement, 09/19/2019.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: working with Fund Control Points; collecting and analyzing facts and data to make eligibility determinations; examining invoices, vouchers, claims and other requests of payment for accuracy; processing and assembling vouchers and supporting documentation; performing a variety of travel assistance duties such as making travel arrangements and preparing all paperwork; working with contractual agreements. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have at least six months of graduate level education (or equivalent of 9 semester hours) in a field such as Accounting/Finance. (TRANSCRIPT REQUIRED). OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a bachelors degree (TRANSCRIPT REQUIRED) .
You will be rated on the following Competencies for this position:
  • Accounting
  • Analysis and Problem Solving
  • Computer Skills
  • Customer Service


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary but may require some standing, walking, bending, lifting, and carrying of charts, clinical folders, forms, and miscellaneous supplies to various locations within the medical center on a regular and recurring basis. The incumbent frequently walks to various parts of the medical center including patient care areas.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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