Information Technology Business Analyst

Commonwealth of PA | Dauphin County, PA

Posted Date 9/23/2024
Description Are you interested in an exciting career opportunity? The Pennsylvania Gaming Control Board (PGCB) is dedicated to overseeing and ensuring the integrity of gaming activities within the state. We are committed to maintaining a transparent and accountable gaming environment. We are seeking a dynamic and detail-oriented Business Analyst to join our team. If you have a passion for analyzing business processes, identifying requirements, and contributing to agile projects, we want to hear from you!

 As a Business Analyst at the Pennsylvania Gaming Control Board, you will play a critical role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders to gather requirements, conduct functional testing, and ensure successful project delivery within an Agile framework.

An employee in this job serves as a business process and IT system functionality expert liaising between PGCB business stakeholders and IT staff.  Employees also provide guidance and project management to ensure that the IT software and systems being developed are planned and aligned in coordination with PGCB business requirements. Work involves the capture, elicitation, development and recommendation of plans, policies, standards, and business requirements to enhance the effectiveness of PGCB IT applications and systems in support of IT program policy. 

Work includes meeting with PGCB senior staff, program officials, and external partners to determine how new or existing IT applications and systems may be used to meet agency business needs and develops corresponding agency information technology strategic plans, goals, and objectives, which involves. working closely with business stakeholders to understand their needs, objectives, and challenges, and planning, executing, and monitoring the development and improvement of PGCB IT applications and systems.  

Work Schedule and Additional Information: 

  • Full-time employment
  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday.
  • Telework: Telework options will be available. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS:

MINIMUM EXPERIENCE AND TRAINING: 

  • Two years of business process analysis experience and a bachelor’s degree; or six years of business process analysis experience; or an equivalent combination of experience and training.
  • Two years of experience specific to business analysis and quality testing, in an Agile development environment.

Additional Requirement:

  • You must be able to perform essential job functions. 

Preferred Qualifications:

  • Certified Business Analysis Professional (CBAP) or similar certification.
  • Experience in the gaming or regulatory industry.
  • Agile Certified Practitioner from an appropriate accrediting body.


Legal Requirements:

  • Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

How to Apply:

  • Your application must include a resume.
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.  Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date.  Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans: 

 

Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).

 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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