Training and Development Coordinator

Hershey Entertainment & Resorts | Hershey, PA

Posted Date 10/24/2024
Description

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

This part-time position coordinates Learning & Development initiatives in an effort to provide exceptional service to new and current employees. This role will provide support in leading organizational orientations, coordinating orientation reschedules, and assist with Learning & Development design including videos, documents, and learning resources.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Facilitate company orientations, as needed, based on operational needs.*

  • Assist with tracking attendance, credit, and recertification in the Learning Management System.*

  • Assist with processes program cost and charge out in a timely and efficient manner.*

  • Assist with the creation of Learning & Development videos for organizational divisions.*

  • Act as point of contact and assist with follow-up for employee “No Show” orientation schedules.*

  • Utilize instructional design methods to evaluate the effectiveness of Learning & Development programs & initiatives.*

  • Achieve exceptional results by working within the available technology, budget, and time allotted.

  • Exemplify a culture of commitment to the organization’s values, standards, and core purpose.

  • Build effective cross-functional relationships throughout the organization.

  • Perform other duties as assigned.

Qualifications:

  • Must be 18 years of age or older.

  • Must possess or be in pursuit of an undergraduate degree (Associate’s/Bachelor’s) Candidates enrolled in a graduate program will also be accepted.

  • Must have a minimum of one (1) year experience in Human Resources, Training, Hospitality Management, or a related field.

  • Must have a valid driver’s license.

Knowledge, Skills, and Abilities:

  • Skills and abilities to be successful in the job

  • Things that cannot be easily validated on paper (e.g. Excel, Word, Photoshop, Customer Service)

Job Demands:

  • Must be able to work evenings and weekends as needed due to operational need.

  • While performing the duties of this job, the employee is required to:

    • Reaching Overhead
    • Hand/Eye Coordination
    • Bending
    • Sitting
    • Standing
    • Walking
  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

  • This job regularly requires verbal communication of detailed information to others either by phone, email and in-person.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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