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It Specialist (Appsw)

DLA Information Operations J6 | Philadelphia, PA

Posted Date 1/28/2026
Description See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:
  • Battle Creek, MI: $124,531- $161,889
  • Columbus, OH: $129,946- $168,929
  • Dayton, OH: $129,169 - $167,919
  • Fort Belvoir, VA: $142,488- $185,234
  • New Cumberland, PA: $142,488- $185,234
  • Ogden, UT: $124,531- $161,889
  • Philadelphia, PA: $137,222- $178,388
  • Richmond, VA: $130,084- $169,108
To qualify for an IT Specialist (INFOSEC), your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to
successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14
level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under
other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements
including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum
qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable
specialized experience includes:
- Provides overall technical direction and guidance for the development, acquisition, testing, systems
integrations, product improvement and fielding of ServiceNow platform and programs.
- Provides expert technical guidance, based on knowledge of the automation platform industry, on the
employment of automation platforms in DLA in the context of the agency business processes and has an
expert knowledge/experience of integrating these platforms with all "flavors" of AI assets.
- Develops IT program policies, procedures, and practices for systems ensuring DLA is responsible,
accountable, and in compliance with overarching directives and guidance on ServiceNow platforms.
- Plans, directs, controls, and ensures the integration of enterprise activities for major functional and complex
programs, including programs and applications for the ServiceNow Programs.
- Assures industry standards for ServiceNow are implemented for maximum effectiveness, efficiency, and
success of assigned IT programs and IT sustainment. Experience leading and mentoring technical and non
technical program staff in support of the ServiceNow Programs. Understanding of how resources can be
maximized to get the most return on investment for ServiceNow and all of the products and applications
that operate within the platform.
- Experience working with the ServiceNow platform and more than two applications and products residing on
the platform, understanding how applications on the platform interconnect to support a connected
enterprise. Ability to conceptualize future interactions of all use cases on ServiceNow and be able to
communicate how to maximize the investment of resources on the ServiceNow platform.

B. Education Substitution: Applicants may not qualify for this position based on education in lieu of specialized
experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Substitution of education may not be used in lieu of specialized experience for this grade level.
Salary187,093.00 Annual

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