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Casino Compliance Representative 1 Pgcb

Commonwealth of PA | Fayette County, PA

Posted Date 2/03/2025
Description The Pennsylvania Gaming Control Board (PGCB) has an exciting career opportunity for a Casino Compliance Representative 1. This is professional, administrative work in monitoring licensed gaming operations within the Commonwealth of Pennsylvania for compliance with law, rules, regulations, policies, and procedures and approved internal controls.  If you are an ambitious and dedicated individual we are eager for you to join us, as we strive to ensure the integrity of gaming in Pennsylvania. 

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As a Casino Compliance Representative 1, you will be responsible for monitoring the compliance of licensed gaming industry operations and activities, as well as gaming patrons’ conduct for conformance and adherence to laws, rules, regulations, policies, procedures and approved internal controls. Work includes interaction with gaming industry personnel at all levels, gaming patrons, other PGCB personnel and law enforcement entities. This position utilizes diverse types of electronic and/or manual recording and information systems monitored or utilized by PGCB in conducting compliance related activities.  Other duties to include but not limited to:

  • Acquiring information through interviews, observation of operations, and review of gaming reports, databases and technology to obtain and ensure compliance
  • Conducting as directed, follow-up actions to ensure noted issues or violations are being corrected and monitors and evaluates the progress in correcting issues or violations
  • Preparing compliance reports for incidents involving the gaming industry, patrons or the public that may violate law and recommending referral of certain incidents to PGCB’s Bureau of Investigation and Enforcement (BIE)/Office of Enforcement Counsel (OEC) for investigation or enforcement action
  • Assisting new persons when entering the Self Exclusion Program
  • Monitoring the gaming floor to assure that no underage, intoxicated or self-excluded individuals are gambling or present on the gaming floor.


Work Schedule and Additional Information: 

  • Full-time employment, 40 hours per week.
  • Work hours will vary Monday - Friday.
  • Salary: Applicants new to the commonwealth will start at the minimum salary listed.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Associate’s Degree in a criminal justice, accounting or gaming related field; or
  • Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or
  • An equivalent combination of experience and training.

 

Additional Requirement: 

  • You must be able to perform essential job functions.

Preferred Qualification (not required):

  • Two years of experience in incident report writing.


Legal Requirement: 

  • Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

How to Apply:

  • Your application must include a resume.
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 

 

Veterans: 

 

 Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).

 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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