WHAT IS THE WAGE & INVESTMENT DIVISION: The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
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WHAT DOES A MANAGEMENT AND PROGRAM ASSISTANT DO? As a Management and Program Assistant you will perform a wide range of duties in IRS Business Units. These duties include researching specific programs or issues, collecting relevant statistics and other data, and assisting in preparing reports with supporting tables, charts and illustrations. Management and Program Assistants use word processing, database and spreadsheet software to prepare and create memos, reports and records in final form.
As a Management and Program Assistant, you will:
- Assist others in performing analytical and technical work.
- Identify potential, actual problems and probable causes and provide recommendations for resolution.
- Research special issues and gather pertinent statistics or information.
- Prepare memoranda, preliminary reports, spreadsheets and charts showing findings of recommendations.
- Perform administrative tasks (e.g., filing, timekeeping, organizing/coordinating meetings and conferences, ordering office supplies, etc.)
- Revise procedures, guidelines, and controls as a result of changes in higher level procedures.
- Use database or spreadsheet software to prepare a variety of documents.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.
You must meet the following requirements by the closing date of this announcement.
GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: experience gathering and compiling available data and information for aspects of a program and reporting findings to higher level employees; monitoring and reviewing established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; verifying completeness and accuracy of controls to ensure compliance with established procedures; and using word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data.
GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: experience identifying problems and probable causes for solutions; researching and gathering pertinent statistics or information, reports findings to a higher level employees and may recommend corrective action for aspects of a program or function; experience revising procedures and controls; drafting memoranda, preliminary reports, and charts showing findings or recommendations; using word processing, database and spreadsheet software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data.
-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).