Administrative Assistant/ Receptionist Pittsburgh/Waterfront

Commonwealth Charter Academy | Seven Fields, PA

Posted Date 4/07/2021
Description Position Description
Receptionist / Administrative Assistant

Position Summary
Working from one of our Family Service Centers throughout Pennsylvania, the Receptionist/Administrative Assistant is responsible for daily front desk and administrative tasks of the school such as serving as the first point of contact for center visitors, serving as the administrative resource for the staff within the assigned center, answering incoming phone calls, responding to general voicemails and emails, and working closely with the Site Lead on special projects and facilitating any center specific needs.

The Administrative Assistant will be responsible for the successful completion of the following tasks:
  • Greet and speak with parents, students, and any other visitors to our center.
  • Answer phones and address/triage inquiries, transfer calls, and take messages to disseminate.
  • Maintain Lobby (i.e. general daily appearance and flow, attend to visitor’s area, etc.).
  • Schedule and coordinate: appointments, room usage, CCA vehicle usage, state testing, marketing events, etc.
  • Receive, distribute, and prepare mail/UPS/FED-EX.
  • Order office supplies and maintain supply storage areas as needed and/or requested. Ensure that orders are tracked, approved, and in accordance with CCA policies.
  • Greet and register students at school events held at assigned Family Service Center.
  • Receptionist/Administrative Assistant may be tasked with supporting a specific area/department of the overall school. Tasks assigned could include the following:
    • Supporting the Enrollment Department with requesting documents from local districts, scanning and uploading documents faxed/mailed/hand-delivered to the center, providing assistance on the withdraw process, providing administrative support on the truancy process, and/or other general support to incoming families or current students.
    • Provide administrative support for both center and school-wide events such as Family Fun Fests, Graduation, Back-to-School, and the welcoming of new staff to the assigned Family Service Center.
    • Work with both Site Lead and Facilities to serve as a liaison for communicating with vendors on facility-centric needs and the coordination of services.
    • Work independently or closely with other CCAST positions to have events specific to assigned Center to include theme parties, food trucks, or other employee engagement activities.
  • Additional duties as assigned.

  • Excellent verbal and written communication skills
  • Ability to work effectively both with and without supervision and within a team-oriented and collaborative environment
  • Highly detail-oriented and thorough, strong organizational skills, and demonstrated strong time management skills
  • Demonstrated proficiency in various technology programs including Microsoft OS and MS Office
  • Exceptional customer service skills
  • Demonstrated ability to work well in fast paced and deadline oriented environment
  • Ability to work remotely, if necessary and/or as needed
  • Ability to work some occasional evening hours, as needed to support families

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other technology.

Physical Demands
This is largely a sedentary role. Requires the ability to lift, squat, sit, bend or stand as necessary. Ability to travel to other sites/locations as needed.

Position Type
  • Full-time
  • Non-Exempt
  • Hourly

  • Travel may be required for this position.

Required Education and Experience
  • High School Diploma
  • 1 year of relevant work experience

Preferred Education and Experience
  • Associates Degree
  • 5 years of relevant work experience

Additional Eligibility Qualifications
  • Valid PA Driver’s License
  • Appropriate Automobile Insurance Coverage

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Commonwealth Charter Academy
is an equal opportunity employment,
educational and service organization.

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