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WHAT DOES AN IT SPECIALIST (Network Services) DO? As an Information Technology Specialist (Network Services) you will be involved in the implementation, evaluation, and/or dissemination of IRS IT network components, tools, and procedures. In this position you will come across complex issues in the planning, analysis, design development, testing, quality assurance, installation, implementation, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. The solutions of problems and issues have application outside the organization, and are adaptable to many customers or IRS sites.
WHAT IS THE INFORMATION TECHNOLOGY DIVISION: The mission of the IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.
- Lead the local implementation of national projects to provide network services that support business requirements.
- Plan, design, develop, and integrate network systems consistent with existing or planned network infrastructures.
- Lead projects to develop requirements for the acquisition of network hardware, software, and services.
- Serve as a network administrator on a large local system, including responsibility for: configuring hubs, switches, and routers; monitoring network performance and performing network diagnostics.
- Analyze network traffic patterns and install network software fixes and upgrades.
- Develop and implement configuration management plans on a significant local project for complex LANs and WANs.Create network maps, and troubleshoot network problems (e.g., outages).
- Design connectivity between remote sites on a significant local project.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
You must meet the following requirements by the closing date of this announcement:
GS-14 LEVEL: Grade 14 You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. In addition to above: At this level you must have experience serving as a local area network (LAN) manager with agency-wide LAN systems; Identifying and controlling all LAN hardware and software configuration; Developing technical standards and procedures for LAN development, implementation, and management; Establishing performance management metrics; Evaluating overall LAN performance against relevant standards; and Providing technical advice and consultation to LAN administrators throughout the agency.
- The experience may have been gained in the public sector, private sector or volunteer service. One year of experience refers to full-timework; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.