Internal Revenue Service | Philadelphia, PA

Posted Date 12/02/2019

The Taxpayer Advocate Service is an independent organization within the IRS.  The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

See Additional Information for Locations.

WHAT DOES AN OPERATIONS RESEARCH ANALYST DO? As an Operations Research Analyst, you will be responsible for developing operations research studies and projects dealing with activities that affect programs and policies. In this position, you will give emphasis to developmental research as distinct from the types of research to be performed by the functions that focus on operational problems of shorter duration. In addition, you will serve as a specialist and team leader on study teams, with responsibility for any of the major phases of a complex study of broad and varied operations or programs.

As an Operations Research Analyst you will:

  • Organize projects or studies, proposes organizational designs and reviews and performs program reviews and evaluations. Major projects and studies are performed independently and as a leader of a team or study group after significant discussion with the NTA to ensure the NTA’s issues and concerns are identified and addressed.
  • Work closely with TAS leadership to ensure all research needs of the Taxpayer Advocate Service (TAS) are accomplished. Performs technical and professional work that involves investigating, developing, and analyzing complex research problems and providing advice and insight regarding the probable effects of alternative solutions to these problems.
  • Formulate and recommend policy direction, guidance and strategies for the TAS.
  • Develop research plans and conducts research related to simplifying the Tax Code and reducing burden on taxpayers. Projects include the effect of tax law administration, understating and improving voluntary compliance, and Legislative research recommendations.
  • Represent the NTA by reporting to congress annually with legislative recommendations on problems that taxpayers encounter, and the research conducted as to the underlying cause of the problem and proposed solution(s).
  • Participate on high-level task forces and conducts research to assist the NTA, DNTA, Executive Director Systemic Advocacy, and the task force in policy decisions. Such task forces include several Earned Income Tax Credit (EITC) projects. Results of the research projects are critical to the NTA.
  • Participate on studies to determine changes to forms and publications. TAS participates in the effort and in order to balance the opportunity to reduce corporate taxpayer burden with the needs for individual taxpayers covered by a variety of benefits.
  • Analyze TAS workload to identify trends and problem areas.
  • Guide teams that conducts analysis and provides forecasting. Activities may be purely analytical in nature or may be conducted as one of a broad range of analytical activity integral to considerations in planning. Leads a team that decides resource requirements, objectives, time frames, and partnerships with other functions. Ensures all necessary approvals are obtained.
  • Serve as key advisor to the TAS leadership in planning overall research policies, programs, and short or long-range plans.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.

You must meet the following requirements by the closing date of this announcement. 

You must have a Bachelor’s degree from an accredited college or university in operations research; or at least 24 semester hours in a combination of operations research,  mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus.

In addition to the above, you must meet the requirements described below:

GS-15 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position includes:  Experience which demonstrated accomplishment of operations research project assignments that required a wide range of knowledge of mathematical/statistical reasoning requirements and techniques pertinent to the position to be filled; Experience conducting operations research using well-established and innovative methods for identifying the probable causes of cost/workload variances and procedures for resolving variances and selected applied mathematics, economics, econometrics and/or statistics appropriate to solving operations research problems, such as the development of computerized mathematical resource allocation models (e.g. simulation), regression models, econometric projections or workload forecasting models.

-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:  You must have been at the GS-14 level for 52 weeks (time-in-grade requirement).

Share this job