Information Technology Specialist
Air Force Personnel Center
Greater Pittsburgh Airport, PA
This announcement may be used to fill one or more vacancies.
Duties and responsibilities vary and may increase according to grade level.
This public notice may be used to fill target grades (i.e. GS-05 and GS-07)
Performs developmental assignments of moderate difficulty where work procedures are established and number of specific guidelines exist.
Independently performs recurring assignments of limited, but gradually increasing, difficulty and complexity.
Works with other specialists in planning and conducting special initiatives, studies, and projects.
Drafts or prepares a variety of documents to include newsletter items, responses to routine inquiries, reports, letters, and other related documents.
At least 3 years general experience, 1 year of which was equivalent to at least GS-4 grade level
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
One year of specialized experience equivalent to at least the GS-05 level. Examples: knowledge of basic principles, concepts, and practices of Information Technology.
To view qualifying educational requirements and/or combination of education and specialized experience click on the following link:
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of basic principles, concepts, and practices of Information Technology.
2. Skill in applying basic principles, concepts, and practices of the occupation sufficient to perform entry-level assignment in Information Technology.
3. Skill in communicating factual and procedural information clearly, orally and in writing.
4. Ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions.
5. Ability to plan and organize work, and consult effectively with co-workers.
PART-TIME OR UNPAID EXPERIENCE:
Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE:
Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
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