Product Coordinator - 2nd Shift

Qurate Retail Group (QVC/HSN) | West Chester, PA,

Posted Date 1/03/2023


The Opportunity

Under the direction of the Area Manager, you will research, pick, locate and prepare products for Commerce platforms. Product presentation skills are necessary as this position is important to the selling strategy/presentation of our products. You will share the risk of cutting product from shows which results in lost revenue. You will work onsite in our Studio Park location in West Chester, PA. After the show, you will count and inspect items returned from the set for damages or completeness before putting away. You will also investigate/research misplaced units, relabels and returns to inventory. You will then box all items for storage and safe retrieval. Another responsilibty is to research items not returned from commerce teams by tracking, recording and documenting back to commerce teams regarding any missing units, while also notifying Inventory Control.

Some of the daily tasks include:

  • Research color and size availability, through company appropriate system, before pulling product. Physically obtain product totes, boxes or bags from location (includes oversized warehouse and jewelry), removes product from the tote or hanger and places on appropriate cart or rack.
  • Examine products to ensure they are in optimum condition and working order. Ensure colors are exact match and call out any packaging/model changes to QA. An understanding of time sensitive display products that need longer prep times. The ability to compare the Long Description of the product to the actual product to maintain the quality standards set forth by QVC. This includes checking the basic functions of the product, the included accessories, and any other descriptions sited in the LD. This includes starting up electronics and testing functionality.
  • Places orders for new samples from the appropriate distribution site when products are incomplete, quantity necessary for the show is not in location and product is damaged or in poor condition. Decide on best shipping method to meet show deadline and reduce courier expenses.
  • Contacts buyers/vendors by email when products are not available in the distribution sites or they are last minute additions to the show. Coordinate delivery of exception buyer samples.
  • Identify show items in New Receipts and coordinate efforts to receive and prep product with new receipts processor or receive and prep product when no assistance is available. Knowledge of the product locator system for proper location assignment.
  • Research by company appropriate system when products are missing from location. Contact stylists, buyers, QA, etc. to retrieve product for the show. Requires a working knowledge of backstage and studio functions.
  • Notifies team lead of all product issues.
  • Assemble items and ensure they are in proper working order (i.e. fitness equipment, cookware, grills). Prepare product to be presented on the live show – clean, polish, steam, assemble, charge and prep product. HD environment requires detailed understanding of prep. Transports product and pick information to product prep room.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service.  QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.?

What You Bring

Education: High School Diploma or equivalent combination of training and experience. Experience: 3+ years related warehouse or retail experience operating power equipment and using computerized Inventory Management systems.

JOB REQUIREMENTS (As needed by the ADA)

1. Ability to lift cartons/totes/product weighing up to 50 lbs or with assistance for over 50 lbs.

2. Operate warehouse equipment such as stock pickers, Work Savers and pallet jacks.

3. Operate elevated machinery

4. Operate standard office equipment such as computers, fax machines, photocopiers, etc.

5. Access and enter information using an automated system.

6. Maintain attendance as defined by company policy.

7. Ability to stand for entirety of shift


$20 per hour PLUS $2 shift differential


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

1st Shift

Sunday - Tuesday 6:00 am - 6:30 pm

Sunday - Wednesday 6:00 am - 4:30 pm

2nd Shift

Sunday - Wednesday 4:30 pm - 3:00 am

Wednesday - Saturday 4:30 pm - 3:00 am


West Chester, PA

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