Management & Program Analyst, TAS, DEDSA PA, IMD/SPOC *Temp NTE 1 Year*

Internal Revenue Service | Philadelphia, PA

Posted Date 12/02/2019

The Taxpayer Advocate Service is an independent organization within the IRS.  The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

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WHAT DOES A MANAGEMENT PROGRAM ANALYST DO? As a Management & Program Analyst in the Internal Management Documents/Single Point of Contact (IMD/SPOC) group in Systemic Advocacy, you will be responsible for accomplishing various analytical studies related to the IMD/SPOC process. In this role you will review IRMs, IGMs (Interim Guidance Memos), letters, notices, forms and publications adhering to the processes, clear IRS publications via Work Request Notifications and review IMDs submitted by Subject Matter Exerts (SMEs), elevating differences with IRS Operating Divisions to the senior analysts for further review.

As a Management and Program Analyst, you will:

  • Meet with managers and executives within the Service to define the overall goals and objectives of the project.
  • Prepare complex action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
  • Prepare recommendations for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
  • Plan, coordinate and establish operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.
  • Establish a system to review, control, and report on project status; Monitors project status and adjusts work plans for project accomplishment.
  • Prepare, formulate, and/or manage budget/financial resources specific to, or in addition to, assigned program(s) and/or project(s).
  • Conduct in-depth analyses of project data, requirements, and impact; identify problem areas and determine how to resolve them; Prepare agency directives, IRM issuances, memoranda, service-wide policy statements, and other written guidelines and recommendations relating to the project.
  • Conduct briefings and prepare comprehensive reports to keep managers and executives advised of project plans and progress and to communicate findings and recommendations.
  • Serve as liaison with business units/operating divisions, managers, and other internal/external stakeholders on a variety of significant program, policy, and systemic issues and problems.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

You must meet the following requirements by the closing date of this announcement.

GS-13 LEVEL: You must have at least one year of specialized experience equivalent to the grade 12 that demonstrates experience applying a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative; Experience applying management and organizational principles to programs, projects and studies concerning the efficiency and effectiveness of operations and how to improve them; Experience utilizing project management and organizational knowledge to evaluate complex projects and studies to identify areas of opportunity, trends, deficiencies, or other similar factors affecting operations; Experience in oral communication techniques to present findings, deliver briefings, and negotiate solutions to disputed recommendations.

In addition to the qualifications above, experience must include work in the Internal Revenue Manual (IRM) review process, including clearing and approving Internal Management Documents (IMDs); And experience using Arbortext Editor to review and revise IRMs.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:  You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

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