Internal Revenue Service | Philadelphia, PA

Posted Date 4/23/2019

WHAT IS THE HUMAN CAPITAL OFFICIER (HCO) DIVISION? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission.                

See "Other Information" for Locations.

*Amended Vacancies*

As a Lead Civilian Pay Technician you will perform specialized payroll/timekeeping duties and analysis. The position requires detailed personnel/payroll knowledge related to Time and Leave administration and multiple HR systems, some of these may include: the National Finance Center (NFC), IRS Totally Automated Personnel System (TAPS), and other personnel/payroll processing modules. You will distribute and balance the workload among employees in accordance with established work flow or job specialization and assure timely accomplishment of the assigned workload.

As a Lead Civilian Pay Technician you will: 

  • Review, validate, transmit, and perform error resolution on Time and Attendance data. Identify and resolve complex time and attendance problems which result from corrective actions related to back pay, settlements, grievances, congressional inquiries, and complicated time reporting procedures.
  • Analyze problems to determine appropriate action to correct deficiencies, such as systemic problems with the automated personnel/payroll systems, training, communication and/or workflow.
  • Prepare marketing and outreach material, such as newsletters and user job aids or training sessions, identifying customer needs.
  • Monitor submission of documents and perform audits of documents and procedures to ensure the integrity of the personnel/payroll system is maintained.
  • Distribute and balance the workload among employees in accordance with established work flow or job specialization and assure timely accomplishment of the assigned workload,
  • Keep in touch with the status and progress of work, and make day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs that cannot be disposed of promptly.
  • Give on the job training to employees in accordance with established procedures and practices.
  • Report to supervisor on performance, progress and training needs of employees, and on behavior problems. Serve as the acting supervisor during his/her absence.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.

You must meet the following requirements by the closing date of this announcement.  

GS-07 LEVEL: You must haveone year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 level in the Federal Service. Specialized experience for this position includes: Experience in applying time and leave laws, rules, regulations, and policies, examples of such include: U. S. Code, Code of Federal Regulations (CFR), Office of Personnel Management (OPM), IRS policies and guidelines, NFC's Payroll, Personnel Manuals, local and national negotiated agreements to ensure compliance and recommend appropriate remedial actions; Analytical and evaluative techniques to identify and resolve complex personnel/payroll problems and to make changes to current processes and procedures. Experience in the use of the various automated HR systems, examples include: IRS Totally Automated Personnel System (TAPS), National Finance Center (NFC), and HR Connect (HRC) in order to locate and resolve problems and system errors; Experience in applying oral and written communication techniques in order to advise and meet in often sensitive situations, including those where individuals are evasive, irate, and unwilling to accept the Service's policies. Experience in the role of Subject-Matter-Expert in the areas of time and leave administration, Time and attendance systems support, and associated pay areas. This includes, but is not limited to, interpretation of timekeeping rules and regulations related to policies and procedures, including locally-negotiated agreements on time and leave issues, and Time and Attendance automated systems. Experience in the development of standard operating procedures to ensure areas of responsibility and specific work processes are clearly defined in the areas of personnel/payroll reconciliation. Experience developing training material and conducting Continuing Professional Education (CPE) or training sessions.

-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-6 level for 52 weeks (time-in-grade requirement).

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