Senior Enrollment Specialist

Commonwealth Charter Academy | Harrisburg, PA

Posted Date 9/03/2021
Description Senior Enrollment Specialist
Position Description

Position Summary

Working from our Capital Campus Harrisburg office, the Senior Enrollment Associate will be a problem-solver and strategic thinker who is responsible for designing and overseeing efficiency solutions for CCA’s enrollment program. The Senior Enrollment Associate will work collaboratively with the Assistant Director of Student Services and the VP of Data and Analytics to ensure processes are developed and maintained to support students enrolled at CCA.

In order to be successful in any role at CCA, employee must carry out all responsibilities in such a way that demonstrates and models the values of CCA, abides by all standards and behaves in a professional and engaged manner at all times.

The Senior Enrollment Associate will be responsible for the successful completion of the following tasks:
  • Design the forms and workflow solutions related to enrollment and withdraw processes.
  • Manage and maintain student records to meet federal and state requirements.
  • Fulfillment and Oversight of Social Security and Disability Determination
  • Oversight of the Internet and Technology Subsidy Customer Service and support
  • In partnership with CCA’s guidance and Student Services department, develop and document resources for families experiencing homelessness
  • Compile enrollment data weekly
  • Provide support to the Assistant Director of Student Services to monitor workloads and productivity.
  • Accurately log communications with families concerning enrollment and other student engagement issues
  • Provide effective and positive family support
  • Answer phones, emails and webmails
  • Communicate with School Districts and families in an effective and positive manner using phone or email
  • Other duties as assigned

Competencies
  • Strategic thinker
  • Problem Solver
  • Highly detail-oriented and analytical
  • Knowledge of Student Information Systems (preferably PowerSchool)
  • Experience with PA public school enrollment requirements
  • Proficiency with Microsoft Office tools (specifically Microsoft Forms) and web-based applications is essential
  • Ability to multitask in a fast paced environment
  • Good interpersonal skills and attention to detail
  • Excellent communication skills, both oral and written
  • Ability to work effectively both with and without supervision
  • Excellent organizational skills
  • Ability to maintain confidentiality of student information
  • Customer focused approach
  • High degree of flexibility

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
This is largely a sedentary role. Requires the ability to lift, squat, sit, bend or stand as necessary. Ability to travel to other sites/locations as needed.

Position Type
  • Full-time
  • Non-Exempt
  • Hourly

Travel
  • Travel may be required for this position.

Required Education and Experience
  • Associate’s Degree
  • 5 years of relevant work experience

Preferred Education and Experience
  • 7 years of relevant work experience
  • Bachelor’s Degree Preferred

Additional Eligibility Qualifications
  • Valid PA Driver’s License
  • Appropriate Automobile Insurance Coverage

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



Commonwealth Charter Academy is an equal opportunity employment, educational and service organization.

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