Pharmacy Technician (Administrative Support)

Veterans Affairs, Veterans Health Administration | Philadelphia, PA

Posted Date 10/11/2019
Description The Crescenz VA Medical Center is a complex 1b tertiary care facility consisting of acute inpatient beds and long terms care beds. The organization has robust education and research programs and offers treatment for 40 different American Medical Associations reorganized medical specialties and sub-specialists including Medicine, Surgery, Intensive Care, General Psychiatry, Substance Abuse Treatment, Long Term Care (Nursing Home Care Units) and Residential Rehabilitation Inpatient Program.This position will functions as Administrative Support Pharmacy Technician in the Pharmacy Service and support Chief, Associate Chiefs, Pharmacy Supervisors, Residency Program Director, and Pharmacy Program Managers. This position will provide a variety of administrative, clerical, and organizational support activities facilitating the flow of information and overall workflow of the Pharmacy Service Line.

Major Duties:
  • Answers pharmacy phone calls timely and triages them appropriately.
  • Collects, trends and reports drug use evaluation (DUE) data for quality improvement purposes as required.
  • Identifies basic therapeutic problems such as duplicate therapy with drugs in the same class and alerts the Clinical Pharmacist (CP) to the possible need for clinical intervention.
  • Assists with inventory management and procurement of medicines, monitors inventory and relays information to the Pharmacy procurement staff.
  • Provides training to new or existing Pharmacy staff to ensure competencies are developed and maintained.
  • Compounds and/or reconstitutes oral or external medications (non-sterile).
  • Possesses an advanced technical knowledge of drug and medication brand names, generic/chemical names, general and special storage requirements, expiration date requirements, manufacturer and distributor sources, dosage forms, applicable systems of weights and measures.
  • Conducts monthly ward inspections of patient care areas.
  • Assists with adverse drug event reporting in VA Adverse Drug Event Reporting System (VAADERs).
  • Reviews documents prepared for signature or requiring coordination by the Service Line's management team.
  • Receives and reviews incoming and outgoing correspondences for priority and deadline. Prepares correspondence for the signature of the managers and other staff.
  • Provides advice and guidance to Service Line staff on administrative/clerical matters and procedural requirements and instructions.
  • Maintains calendars and makes appointments in accordance with established practice or special instructions.
  • Obtains, organizes, files, and retrieves records, reports, correspondence, and data for use in reports, briefings, meeting, etc.
  • Takes minutes at meetings, and/or transcribes correspondence dictated or written by the Service Line Chief (or others as applicable).
  • Possesses excellent typing and time management skills.
  • May be responsible for maintenance of budget accounts as assigned to Pharmacy Service.
  • Assists the Supervisors and Residency Program Director with coordination of staff and trainee recruitment activities.
  • Compiles information for and prepares a variety of recurring and one-of-a-kind detailed reports and documents using a variety of computer software programs
Work Schedule: Monday through Friday, 8:00 AM to 4:30 PM or 7:30 AM to 4:00 PM based on the needs of service.
Financial Disclosure Report: Not requiredTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/01/2019.

Basic Requirements:
  • United States Citizenship
  • Education or Experience: A high school diploma or equivalent; or at least 3 months experience.
  • English Language Proficiency: Pharmacy technicians appointed to direct patient care position must be proficient in spoken and written English.
  • PTCB certification is required at this grade level and above.

Grade Determinations for GS-06: In additional to the basic requirements for employment, the following criteria must be met to be found qualified:

Experience: One year of experience at the next lower level, and must fully meet the KSAs at the next lower level. In additional, the candidate must demonstrate the following technical KSAs:
  1. Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate actions.
  2. Knowledge of the operation and care of automated equipment.
  3. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents.
  4. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products.
  5. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts.
  6. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders.
References: VA Handbook 5005/15, Part II, Appendix G28. This can be found in the local Human Resources Office

Physical Requirements: May be necessary to transport moderate to heavy case items (20-60 pounds) to wards, around the medical center, and pharmacy areas to replenish stock.

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